Water Department

Office Hours

Monday - Friday 7:30 am to 3:30 pm

Effective 8/2/2021, we will be utilizing the payment drop box for payments made in person.  Payment drop box is a large mailbox located at the rear entrance of Town Hall.


Water Bill Information

  • Water meters are read through remote read software on a quarterly basis.
  • Bills will be mailed out on January 1st, April 1st, July 1st, and October 1st.
  • A 10% penalty will be added to all bills not received by the due date indicated on the bill.
  • All unpaid bills including penalties will be relevied to your property taxes as of November 1st.
  • Pay in person at 323 Charlton Road, Ballston Spa, NY 12020. There is a drop box in the Water Department door for your convenience.
  • Pay by mail to the Water Department at P.O. Box 50, Burnt Hills, NY 12027.
  • The homeowner is responsible for the line from the curb box to the house and in the house.
  • The Town is only responsible for the line from the main to the curb box.

Districts, Water Rates & Fees

DistrictWater RatesHook-up Fee
Consolidated Water District$5.50 per 1000 gallons ($15 minimum)$2,000.00 + cost of meter
5$7.75 per 1000 gallons ($15 minimum)$2,000.00 + cost of meter
24$6.70 per 1000 gallons ($15 minimum)$2,000.00 + cost of meter
Outside$10.25 per 1000 gallons ($15 minimum)$2,000.00 + cost of meter


Low Income Household Water Assistance Program (LIHWAP) 

This New York State program helps low income households pay the cost of water and sewer services. The program can assist households who have past due bills (arrears) for water and/or sewer services. Click the link below for more information:

Low Income Household Water Assistance Program (LIHWAP)

Water & Quality Reports

Documents