Water Department

Office Hours

Monday - Friday 7:30 am to 3:30 pm 

**Masks are required in Town Hall regardless of vaccination status** Effective 8/2/2021, we will be utilizing the payment drop box for payments made in person.  Payment drop box is a large mailbox located at the rear entrance of Town Hall.


Water Bill Information

  • Water meters are read through remote read software on a quarterly basis.
  • Bills will be mailed out on January 1st, April 1st, July 1st, and October 1st.
  • A 10% penalty will be added to all bills not received by the due date indicated on the bill.
  • All unpaid bills including penalties will be relevied to your property taxes as of November 1st.
  • Pay in person at 323 Charlton Road, Ballston Spa, NY 12020. There is a drop box in the Water Department door for your convenience.
  • Pay by mail to the Water Department at P.O. Box 50, Burnt Hills, NY 12027.
  • The homeowner is responsible for the line from the curb box to the house and in the house.
  • The Town is only responsible for the line from the main to the curb box.

Districts, Water Rates & Fees

DistrictWater RatesHook-up Fee
2$5.50 per 1000 gallons ($15 minimum)$2,000.00 + cost of meter
5$4.93 per 1000 gallons ($15 minimum)$2,000.00 + cost of meter
24$5.50 per 1000 gallons ($15 minimum)$2,000.00 + cost of meter
Outside$10.25 per 1000 gallons ($15 minimum)$2,000.00 + cost of meter


Water & Quality Reports

Documents